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Moto z3 dropping calls

Clydeman08
Member

My Moto z3 keeps dropping calls. Been keeping an eye on the signal strength when it happens the signal goes from full 4g lte to nothing and sometimes showing a symbol like the Sim card isn't in. What could cause this?

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Re: Moto z3 dropping calls

Customer Service Rep


We are sorry to hear about your most recent phone service issues. I would be lost if my device was not working as needed when making a call. Let's look into this more to see what may be the issue. What are the nearest cross streets near you as well as your zip code? Do you know of anyone else in this area experiencing the same issues? JasperM_VZW

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