Re: Monthly bill increased by over $100 and nobody at Verizon can explain why

Customer Support

Where exactly are you seeing this information? Can you send us a screenshot? DavidR_VZW

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Re: Monthly bill increased by over $100 and nobody at Verizon can explain why

Expert

If a screenshot is posted on the community, please remove any personal information prior to posting the image. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Monthly bill increased by over $100 and nobody at Verizon can explain why

Customer Support

We are very sorry for the continuing concerns that you have related to your charges, chrisnyr20. We definitely want to assist with this going forward in every way that we can. Please join us back in a private message so that we can assist further. Thank you. BrettA_VZW

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