I have a security camera at home on a network with a static WAN address to my ISP. I used to be able to use an app to view the camera on my phone while on the mobile network, but I can do so no longer.
The address of my phone is not the address that is seen on the web. My phone says its address is 100.85.168.xx, but whatismyipaddress.com says it is 174.237.1.xx, which is what my home network is detecting as well.
Is my phone going through some sort of NAT or proxy? Is there some way to get it to work the way it used to?
Having access to your mobile app for the security camera is crucial, and we are here to help. Please tell us, are you using a dual SIM card? What model is your device? Do you have access to the security camera app on another devices as well?
Yes, the 4G LTE network is behind a NAT firewall with private IP addresses.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.