Mobile Web disabling
mclaxin7012
Newbie

I don't feel as if I need Mobile Web (News & Info) anymore, and it's getting expensive. I have a Samsung Alias. How can I disable/unsubscribe from Mobile Web?

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Re: Mobile Web disabling
TheGreatOne
Master - Level 1

 


mclaxin7012 wrote:

I don't feel as if I need Mobile Web (News & Info) anymore, and it's getting expensive. I have a Samsung Alias. How can I disable/unsubscribe from Mobile Web?


 

Go log into your verizon online account-->My Services-->My plan-->Select the phone line to remove the mobile web from-->Scroll down to Additional Features-->Select Add/Remove features-->Uncheck mobile web-->Scroll down and select continue

 

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Re: Mobile Web disabling
fredomankato
Newbie

This works if you are subscribed to a mobile web plan.  I am not subscribed to a mobile web plan but my child can still go to the mobile web and I get charged $1.99 every day he does this.  How can I stop this so he can not do this?

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Re: Mobile Web disabling
TheGreatOne
Master - Level 1

 


fredomankato wrote:

This works if you are subscribed to a mobile web plan.  I am not subscribed to a mobile web plan but my child can still go to the mobile web and I get charged $1.99 every day he does this.  How can I stop this so he can not do this?


 

just call customer care.Ask to have internet completely blocked on his phone line.

 

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