Seems Verizon does not wish for people to contact them in any other way besides by phone or in person. Neither of which I can do currently since I do not have access to a phone nor do they have any verizon stores out here. I asked them to suspend my contract while I'm deployed on a specific date, & yet I'm still being charged & the contract still has not been suspended. Now I have no way of contacting them besides the live chat whenever that feel like popping up & they are next to useless for any customer service related questions. Anyone have any suggestions or ideas how to contact Verizon via email or web?
The international support number doesn't work either? International Support - Verizon Wireless
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I tried dialing from my phone, but it just goes to some crazy language & hangs up. It says the same thing no matter what number I try calling from this phone so I figure it's saying something to the effect of you do not have service here go away. Can't call from any other phone as there are no other phones available....sooooo ya I have an internet connection I'm randomly jumping on wifi hotspots that I can.
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