Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Lost contacts, please send from Backup Assitant plus


Hi Verizon,

I need my Backup Assistant plus contact lust.  This is critical and an emergency!  Please help

My Verizon account number is [removed].  I currently owe $4 for my next bill for September 2016. Though I just changed plans to another carrier, I still have an active Verizon billing account since I have been billed $4 past my contract expiration date.

I need to be able to log into Verizon's backup assistant plus to retrieve my phone contacts.

My email is [removed]

my phone number is [removed]

Thank you,


Personal information removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

Labels (1)

Re: Lost contacts, please send from Backup Assitant plus


Because you have already ported over to another carrier, you have likely lost your access to your MyVerizon account online. You can still have one final bill without access to your Verizon Cloud since you are technically no longer a Verizon Wireless customer.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.