LG G2 very hot and freezing up

[klcarson]

Today my LG G2 started freezing up and rebooting...it is also very hot!  What is the problem and how can I fix it?  Please HELP!

[Snn5]

You have a rogue app.  Boot into safe mode (Google) and use for 1 day in that mode.  If it doesn't run hot, its an app, if it does, you need to ask for a replacement.  If all else fails and you have never done an FDR (factory data reset) you should do that as a precaution.

[klcarson]

Thank you! I did live chat with Verizon and it seems to be OK now. They

said it needed "refreshed"... Keeping my fingers crossed!

[Snn5]

Welcome