Just got off the phone with agent identified as "James" re international calling rates. I belive he was in California or on west coast. He was a tremendous help, extremely knowledgeable and very thorough in making sure all travel areas and applicable rates were documented. He followed up with a review of my plan and was able to actually save me money. I would like to offer kudos but have no idea how to contact his Supv. Can you assist?
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