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Just a number to Verizion

Member

Does anyone else just feel like a number to Verizon? I have been a loyal customer for over 15 years and it seems they only care about the new customers. I purchased a new (upgraded) phone for my son for his birthday and when the new promotion came out 12 days later they won't honor it. They can only accomidate me if I purchase another phone.  

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Re: Just a number to Verizion

Community Manager
Community Manager

Reddog2684, we value you as a customer, and would never want you to feel this way! Can you tell us more about the specific promotion you're referring to? 

 

ChakiaH_VZW

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Re: Just a number to Verizion

Sr. Member

Carriers don't owe you anything just like you don't owe a carrier anything. Promise you there are the exact same threads for T-Mobile and AT&T.

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