My wife and I both have LG Octanes and we have been unable to use the mobile web for 4 1/2 hours. We both have 4 antenna bars (3G & 1X). Is the Verizion mobile web down today?
Hello davicki,
I would love to assist you and your wife! What zip code are you located in? Please try updating the devices by dialing *228 send, choose option 2, remove/insert the battery and retest. Please let me know if you need any additional assistance. Thank you!
TominqueB_VZW
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Tominque,
Thank you for responding.
Our zip is 92804.
I contacted tech support and the outage lasted about 10 hours. When tech support contacted me later, they said that there had been an outage in our area.
Our service has been normal following the outage.
David
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