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Is There A Phone Number To Call To Report Bad Customer Service?

Member

I would also be I interested! Need a number to report on rudeness, in person!

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Re: Is There A Phone Number To Call To Report Bad Customer Service?

Member

I need a number to call to talk to an actual caring Verizon employee. We have been lied to three times now about upgrading our devices. Now we are looking into every other company out there. It makes me sad though because I have been with Verizon for over 15 years. Why don't they care anymore?

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Re: Is There A Phone Number To Call To Report Bad Customer Service?

Verizon Employee

Ginaulrich, we strive to provide you with the best customer service experience every time you contact us. We regret that we missed the mark in your recent interaction with us. Please reply to my Private Message, so we can find out what happened and explore the best solutions together.

JoelR_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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