Highlighted

If you bought Asurion insurance for your iPhone, cancel it IMMEDIATELY!!!!!

It is the BIGGEST ripoff EVER.

I paid $99 for my iPhone 2 years ago on a promotion, and I have been paying Asurion $10 a month for insurance very since.

When my phone was stolen and I made a claim, the deductible is $199.

The brochure is the Verizon lists 2 deductibles for phones: $49 and $99. The "customer service" MORON with whom I spoke told me that this is not applicable to iPhones. When I asked where this information could be found in the brochure, I was told it was listed on the WEBSITE!!!!!

My phone sells for less $100 on Ebay. Why would I want to pay a $199 deductible to replace it through Asurion.

These people are a RIPOFF!!!!!!! Do not use them. Cancel your insurance if you have it. Spread the word.

I am considering filing a small claims suit against them. If there is a lawyer out there who is looking for a class action suit, here is a perfect one!

Labels (1)
0 Likes
Highlighted

Re: If you bought Asurion insurance for your iPhone, cancel it IMMEDIATELY!!!!!

Sr. Member

I do not see how you have a deductible of 199, the deductible for iphones are actually 169.99, and it is not a verizon service that it goes through, it goes through Asurion, which almost all cell phone providers go through, To be honest, insurance saves alot for the people who have accidents, for a new iphone, you would have to spend about 650.00 for a brand new phone. I'm surprised you would sell your iPhone for 100$, I see most run about 200$ at least. That brochure must be very old because around Winter time, notifications were sent out to all customers around Christmas time, when the 4s came out, I think it was early January Asurion changed the iPhone's deductible, because it is the most targeted phone for being stolen, I think Apple pushed that out actually, lost or stolen or damaged still pays the same deductible no matter what. Insurance usually saves the most when you need the extended warranty though, it covers any internal problems in the phone as long as you have the device, it doesn't expire, but the manufacturer warranty expires after only a year, so it is very beneficial if you think about it, I get insurance on everything, well except Ps3, Walmart's policy isn't very good.

0 Likes
Highlighted

Re: If you bought Asurion insurance for your iPhone, cancel it IMMEDIATELY!!!!!

I actually did come to an agreement with Asurion for the lower deductible that is in the brochure, but for the record, an Ebay search on my phone model (it's a few years old) lists it for less than $99 from SEVERAL sellers. AND, when I was in the Verizon store earlier today, I was told I could purchase a brand new iPhone from Verizon (the latest model) for $240, NOT EVEN CLOSE to $650. I've never heard of ANYONE paying $650 for an iPhone. That's ridiculous. That's more than the cost of an IPad.

The deductible WAS originally $199 -- there is no confusion about this -- although (as I said) Asurion did honor the original deductible agreement with me.

0 Likes
Highlighted

Re: If you bought Asurion insurance for your iPhone, cancel it IMMEDIATELY!!!!!

Member

I have Assurion on one of the phones that just magically appeared on the bill.  Verizon will not let me cancel it so I don't know why someone says to tell Verizon to cancel immediately.  It ain't going to happen.  I know for a fact i didn't agree to an extra $6.99 a month for ins.  I do not ever buy insurance because they never pay for anything.  There is always a disclaimer.

0 Likes
Highlighted

Re: If you bought Asurion insurance for your iPhone, cancel it IMMEDIATELY!!!!!

Sr. Member

Well I was talking about if you didn't have an upgrade, most people don't have that fall back, which would cost them about 650$ without insurance.

0 Likes
Highlighted

Re: If you bought Asurion insurance for your iPhone, cancel it IMMEDIATELY!!!!!

Sr. Member

Barry you can cancel it, call Customer Service, any representative can cancel the insurance as simple asthat, however, unless there are notes saying you declined it and it was added, you will will not get re-imbursed for however many months the insurance was on your account, but you CAN cancel at any time, guaranteed.

0 Likes
Highlighted

Re: If you bought Asurion insurance for your iPhone, cancel it IMMEDIATELY!!!!!

I don't understand. I could replace the phone that was stolen for less than $100. I could purchase the latest and greatest iPhone from Verizon for $240. $650 doesn't enter into the picture in either scenario.

You can ALWAYS get a used iPhone on Ebay for less than $100.

0 Likes
Highlighted

Re: If you bought Asurion insurance for your iPhone, cancel it IMMEDIATELY!!!!!

Sr. Member

Used correct, but you always have those people that are picky (I've seen plenty) that don't want "someone else's problems" and prefer a new phone but yeah that's definitely the best option in my opinion, just hit up ebay or craigslist or amazon.

0 Likes
Highlighted

Re: If you bought Asurion insurance for your iPhone, cancel it IMMEDIATELY!!!!!

Member
0 Likes
Highlighted

Re: If you bought Asurion insurance for your iPhone, cancel it IMMEDIATELY!!!!!

Sr. Member

ebay shows around 215 being the average cost

at least with ausrion you dont have to run the risk of buying a stolen device and having zero protection if it ever breaks or you need a warranty replacement in the future

Could you imagin, buying a phone for $200 bucks and then you can't even activate it. Or in a few months do a software update that ruins your phone and you have zero ability to return it? out another 200