If I cancel my service in the first week
jnett
Newbie

will I get my deposit back?

Thanks!

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Re: If I cancel my service in the first week
vzw_customer_support
Customer Service Rep

@Jnett, why would you want to cancel services? Are you having issues with your service or equipment? We're here to assist and address all of your concerns.

Yes. You may return your device and cancel services during the 14 day Worry Free Guarantee period with no penalty. Your security deposit will be refunded back to your account. Please allow 1-2 bill cycles for a final bill and refund check.

I trust that this info will be helpful to you. We are anticipating your call to further discuss alternative options to keep you as a customer. Please reach out to us soon. We're waiting on you.^LH

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