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I would like to contact someone about area coverage.

JohnnySim13
Member

My family and I live in Craig, Colorado and our service is good in some areas and in the center of town is


horrible. At best where we live, I get a low 3G signal if I stand near a certain window with a poor network


extender signal and we use WiFi supported applications to receive messages and calls. There are several


Verizon customers in Craig that have the same complaint of poor service and most have been going to the


local service provider or larger providers and with those other companies moving in that have the service to


back their product. Would it be rude to ask Verizon to look into updating their towers or adding new towers to


expand the service signal. The most recent "upgrade" was increasing to the 4G LTE and even that signal is


spotty at best.


Can Verizon suggest a means to make it better?



Thank you for your time and consideration, Johnny

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Re: I would like to contact someone about area coverage.

Community Manager
Community Manager

Johnny, Thank you for taking the time to reach out to us. I know dependable service is extremely important. I need to gather some additional information from you to get a better idea of what is happening. I'll be sending you a private message shortly.


NicholeK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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