I was promised 2 gigabits free for a year, and still not getting them. I feel like i have been lied to. Very unhappy with Verizon

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Why did Verizon promise me 2 free gigabits for a year and not give them to me?? Very unhappy with them now.

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Re: I was promised 2 gigabits free for a year, and still not getting them.  I feel like i have been lied to. Very unhappy with Verizon

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Call Verizon and have them clarify the details with your account.  The community cannot assist you with billing issues like this.

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Re: I was promised 2 gigabits free for a year, and still not getting them.  I feel like i have been lied to. Very unhappy with Verizon

Member

Spoke with CSR Daniel, he finally found the correct answer to my Question.  He is excellent at his job.   I had dealt with 4 different CSR's previously and they had given me wrong information.  So I thank Daniel for resolving this issue.

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