I purchased 3 GB of Bridge Data, only credited 2 GB?
Bobbejaan0630
Enthusiast - Level 2

The following is copy and pasteMy Balance

Type Balance Expiration

Anytime Minutes Unlimited 09/25/2014

Text Messages Unlimited 09/25/2014

Plan Data 69KB | MB | GB 09/25/2014

$20 - 3GB BRIDGE DATA 478KB | MB | GB 10/29/2014

$20 - 3GB BRIDGE DATA 2048KB | MB | GB

Why did I only get credit for 2 GB when $20 is for 3 GB, It is clearly stated 3 GB $20? Even the customer service rep seemed to not know what they were talking about. I guess verizon is stealing from us again?!?!

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Re: I purchased 3 GB of Bridge Data, only credited 2 GB?
Bobbejaan0630
Enthusiast - Level 2

Already called, tired of talking to brick walls! Just printed everything and going to an attorney!

View solution in original post

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Re: I purchased 3 GB of Bridge Data, only credited 2 GB?
vzw_customer_support
Customer Service Rep

I definitely want to make sure that you are getting credit for what you paid for. Our prepaid team can definitely look into this for you. Please reach out to them at 888-294-6804.

SandyS_VZW

Follow us on Twitter @VZWSupport

 

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Re: I purchased 3 GB of Bridge Data, only credited 2 GB?
Bobbejaan0630
Enthusiast - Level 2

Already called, tired of talking to brick walls! Just printed everything and going to an attorney!

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Re: I purchased 3 GB of Bridge Data, only credited 2 GB?
Not applicable

How has the question been answered? And really a lawyer for less than $20? At best you have a small claims court case in which you can NOT use a lawyer.

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Re: I purchased 3 GB of Bridge Data, only credited 2 GB?
Bobbejaan0630
Enthusiast - Level 2

Well MrNosey, maybe because I have information this has happened to a great

number of people via something called a subpoena, and there is criminal

activity, a lawsuit does not have to be only small claims when it can go

class action, get educated you moron!

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Re: I purchased 3 GB of Bridge Data, only credited 2 GB?
rcschnoor
Legend

You may want to take a look at THIS before you go thru all the trouble to start that "class action".Smiley Happy