Can I have a lock placed on my account to prevent hacking, or porting? Also can I change my PIN & require picture ID for any changes made to my account?
If not, what security measures are available?
QCSUPER wrote:
Can I have a lock placed on my account to prevent hacking, or porting? Also can I change my PIN & require picture ID for any changes made to my account?
If not, what security measures are available?
As long as Verizon has the option to make changes to your account online or over the phone, I don't see any way you can "require" picture ID for changes to be made for your account.
As to the title of your post, this does not really have anything to do with the body of your question. If you received 2 calls from your own number, it appears someone was "spoofing" your phone number. "Spoofing" a phone number does not require someone to have access to your account. Answering a call does not in itself have any potential hazards unless of course you believe everything a telemarketer tells you over the phone.
QCSUPER, we know how important your account information is. We want to make sure no one other than authorized user have access to make changes. You can change your Account PIN. Click here to find out how: https://www.verizonwireless.com/support/account-pin-faqs/ , please refer to number 6.
YeseniaV_VZW
Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
Start a new topic or ask questions in the open forum.
