I got scammed by Verizon
MattTmx
Enthusiast - Level 2

Went in to buy sony's new z3 free right nope new contract $38. Just the start this same manager and sales man, messed my contract up so bad I got a $500 bill for one month one line. Verizon support since credited me back $213 what ever fine. So I enter the manager tries to upgrade my plan again and becomes a D for refusing. Then finally I get my phone, setting so jacked the sales guy couldn't figure it out. Then get told well you no you're Google login we are closing. I had to go to Walmart Verizon area just to have a working phone.

I am done Verizon investigate the great Bend, KS branch or let me out of this contract.

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Re: I got scammed by Verizon
Tidbits
Legend

You have 14 days to return the phone. Return it and your contract won't take effect.

Re: I got scammed by Verizon
Ann154
Community Leader
Community Leader

For free? Did you forget about the upgrade fee you have to pay for upgrading under contract?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: I got scammed by Verizon
MattTmx
Enthusiast - Level 2

I war's under contract. Old contract

had been up for about a year.

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Re: I got scammed by Verizon
MattTmx
Enthusiast - Level 2

Wasn't *** sorry spell check

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Re: I got scammed by Verizon
Ann154
Community Leader
Community Leader

You needed to be out of contract in order to start a new contract. Getting a phone for "free" usually means a two year contract is required to purchase at that "free" price. A two year contract also means an upgrade fee. A fee that has been in place since April 22, 2012 which is well over two years ago.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: I got scammed by Verizon
MattTmx
Enthusiast - Level 2

Got it thanks had always did business with the local premium retailer. Since the cooperate one well is a nightmare. Open box's used employee phones repackaged. This store still needs looked into. Love Verizon understand fee's just say why is my only thing. Don't go off when I ask. That's my biggest thing. Shoot the way that stores employee go off on some people you could recorded it, and in the right state you could win a case against them.

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Re: I got scammed by Verizon
Ann154
Community Leader
Community Leader

Well I would refuse to step into a premium retailer store if I could avoid it. I finally got a corporate store in town three years ago with the Alltel/Verizon merger. The premium store that was here close shortly thereafter.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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