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I flew to Switzerland and my phone worked the first day (I could call) but didnt connect to data. Then I upgraded to the International plan and now I get data but I cant call or receive calls.
traveller22587
Newbie
‎10-21-2015 09:53 AM

I flew to Switzerland and my phone worked the first day (I could call) but didnt connect to data. Then I upgraded to the International plan and now I get data but I cant call or receive calls.

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Re: I flew to Switzerland and my phone worked the first day (I could call) but didnt connect to data. Then I upgraded to the International plan and now I get data but I cant call or receive calls.
vzw_customer_support
Customer Service Rep
‎10-21-2015 10:21 AM

I'm so sorry your not able to use your device while traveling. Let's get you up and running. What device do you have? Are you getting an error message? Here's a link to our global support: http://vz.to/17KseUf


JoeL_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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