I'd like to add TravelPass before traveling abroad. When clicking "Manage International Options" I get error "You are not currently eligible for International service options"
TrMo
Newbie

I'd like to add TravelPass before traveling abroad. When clicking "Manage International Options" I get error "You are not currently eligible for International service options". Any ideas?

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Re: I'd like to add TravelPass before traveling abroad. When clicking "Manage International Options" I get error "You are not currently eligible for International service options"
vzw_customer_support
Customer Service Rep

Hi TrMo. Sounds like you’re got quite an adventure lined up. I hope you enjoy your trip. I’m sorry that you haven’t been able to add international TravelPass to your line. The error you’re seeing may be the result of several account-level factors, including the age of the account/line of service. While I’m not able to be certain what’s preventing the feature from being added, this link http://vz.to/1cGXow4 will provide access to the Terms & Conditions for the feature. I recommend reviewing the terms.


DionM_VZW
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Re: I'd like to add TravelPass before traveling abroad. When clicking "Manage International Options" I get error "You are not currently eligible for International service options"
naansalad
Specialist - Level 3

how long you been with vzw...had you paid bill on time...it can be many factor you might wana call csr to get assistance ..it might need manual review

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