Hi TrMo. Sounds like you’re got quite an adventure lined up. I hope you enjoy your trip. I’m sorry that you haven’t been able to add international TravelPass to your line. The error you’re seeing may be the result of several account-level factors, including the age of the account/line of service. While I’m not able to be certain what’s preventing the feature from being added, this link http://vz.to/1cGXow4 will provide access to the Terms & Conditions for the feature. I recommend reviewing the terms.
DionM_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!