I totally understand your futuratation but the cellular business is getting extremely crowd worst than before. That's why your getting cut. I remember when Verizon built its 4G LTE they spent a massive amount of money on it. If you take what they spent plus the fact they only make a decent mark up on certain devices not the ones that are named after a fruit and are the most sold collectly and the cuts in price in their service you'll notice the reason for ending relationships is in order to continue to have the proper profit/debt. I'd be upset too but At&t really ia a close second. Good luck!