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In order to help my grandsons get phones they could use at school for email classwork and to view videos with data like other kids, I got us 3 phones through verizon. I had actually been needing one myself so I tried hard to learn as much as I could about their needs and what options available would best suit those needs. I chose 2 droid 4s for them.
Unfortunately, I was supposed to have chosen either a "dna or rzr m." They have had the two phones now about 4 days. Brand new, nothing scratched, dinged or anything. In fact, they put them back in box when not in use. How can I exchange these for rzr phones without having to get my daughter-in-law to drive us out of town to a store?
Thank you, Dot
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If you had them shipped to you then you can just mail them back. If you got them in a store then you can take them back to that store. You have 14 days from the purchase date and there's a $35 restocking fee per phone.
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If you had them shipped to you then you can just mail them back. If you got them in a store then you can take them back to that store. You have 14 days from the purchase date and there's a $35 restocking fee per phone.
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Thank you very much happyhelper!! what do i do about getting them the phone they wanted (razor thing) and will they be without phones till replacement gets here?
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You might to verify which Razr model as there are several versions on the Verizon Wireless network.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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DOID RAZR M is only $0.99 and the DROID RAZR HD is $49.99
Both are good phones, but I would take a look at the DROID Mini or ULTRA.
Mini being $49.99 and ULTRA being $99.99