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How do i report a service outage

Member

I need to report a service outage any suggestions

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Re: How do i report a service outage

Sr. Leader

Contact Customer Service:

Customer Service

Dial *611 from a cell phone

(800) 922-0204

Monday - Sunday 6 am - 11 pm

- at the phone tree, press 4 for Other and then say Agent

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Re: How do i report a service outage

Sr. Leader

Contact Customer Service:

Customer Service

Dial *611 from a cell phone

(800) 922-0204

Monday - Sunday 6 am - 11 pm

- at the phone tree, press 4 for Other and then say Agent

View solution in original post

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Re: How do i report a service outage

Member

611 says its not a valid number and the 1800 number says all circuits are busy.. cant get ahold of customer service at all. Very frustrating!!

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Re: How do i report a service outage

Community Manager
Community Manager

We want to ensure you have service at all times, tagar62004. Let's take a closer look into what's going on. What are the cross streets and city where you're located? When did this start? Is anyone else experiencing the same issues?

 

DanielleR_VZW

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