How do I use 4 GB of data in an hour when I am not even at the house to use it?
colorado67
Enthusiast - Level 1

I don't understand how the day before my plan recycles that I use 4gb of data  (in one hour) and I'm not even at the house to use it - no one nearby either to use as wifi. I checked my Surface and there were no system updates.  I might average .02 on a high use day of the work week. This seems to be a pattern. I really feel like that I am being charge for data I am not using. Any body have any ideas?

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Re: How do I use 4 GB of data in an hour when I am not even at the house to use it?
zellerandy
Specialist - Level 1

on a hotspot?

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Re: How do I use 4 GB of data in an hour when I am not even at the house to use it?
vzw_customer_support
Customer Service Rep

We want you to  get the most out of your data service colorado67. Are you wanting to use the mobile hotspot feature? If so then what model device do you have?


ArnettH_VZW
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