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How do I speak to a Rep. without calling?
Ryandaudio
Newbie
‎04-08-2015 02:07 PM

Is that even possible? When I was with Sprint I was able to talk to a Rep. through the website and was able to resolve my issue immediately. Is the only option to call them? If so what is their number?

Thanks

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Re: How do I speak to a Rep. without calling?
dilbertaz
Specialist - Level 3
‎04-08-2015 02:31 PM

Chat is available through the website once you login and I have had very good luck getting issues resolved, or :

Phone Number

800-922-0204  

  • Talk to a Human

    Press #, then 6, then 0 when it asks for your number. EXISTING CUSTOMERS press 4, then say "Customer Service" then wait and enter last four of social security number.

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