How do I report a scam phone call?

[vzw_customer_support]

Thank you for reaching out to us. Dealing with scam calls are never easy. We do offer Verizon Call Filter. This will help with the scam calls as there is no way to stop them. This is the link: https://www.verizonwireless.com/support/call-filter-faqs/#difference

DoloresK_VZW

[Delfinomascarenas]

I had a Robo-call saying Verizon was suspending my number for fraudulent activity.  Press 1 to login, then it asked for my zip, pin, last four of social.  As I was suspicious, and knew I would get a chance to re-enter wrong info; I entered incorrect info to all prompts.  Then it stated all cleared up.  BEWARE!!

[vzw_customer_support]

Delfinomascarenas, thank you for bringing this issue to our attention. I am glad to learn, that you did not provide any personal information. Verizon Wireless would never call you and ask for you to provide personal information. We have a great tool to help you avoid spam calls. Take a look at the Call Filter app here. https://www.verizonwireless.com/solutions-and-services/call-filter/ 

The Call Filter FAQs provide awesome information. https://www.verizonwireless.com/support/call-filter-faqs/#what

There are also helpful Fraud FAQs available here. https://www.verizonwireless.com/support/verizon-security-and-privacy/

Please let us know if this information helps. 

JacobV_VZW

[ATRPB]

I also got a scam call saying they were Verizon and my account is suspended. Scammer number was 1-800-788-0088 received at 8:55pm cst. 

[Stephen3256]

It didn't work for the last two calls I received.  So let's ask the important question again since you are clearly avoiding the question.

How can we report these numbers to you?

Let me make it more specific... 

What phone number or email address can we use to report these so that you will add them to your call id block service?

Concerned Verizon customers are trying to do the right thing and protect others and you are beating around the bush with asking questions and not answering the question.

[vzw_customer_support]

We always want to help in any way that we can Stephen3256. We understand this is frustrating. If we are asking questions, it is just to make sure we are supplying correct information. Just to clarify, did you speak with a caller from this number? Did you provide them any information?

RosanneM_VZW

[Breezywag]

At 5:10 pm Mar.26 I got a scam call from ‭+1 (800) 922-2676‬. It was a robo call telling me my acct had been suspended and to enter my PIN. I hung up after that. How do we report these to Verizon? No easy way to discover in searching Verizon.com

[JohnP4]

Received two calls within a hour of each other. Told me my Verizon account was locked and to press 1 to unlock. I did not press anything and hung up. Calls were from 413715xxxx and413532xxxx

[vzw_customer_support]

Breezywag, 

We understand that these calls can be scary at best. We do have teams that constantly monitor these types of calls. They are difficult to research due to the method called Spoofing. The incoming call info is hidden and cannot be easily traced and usually changed regularly. 

JenelleW_VZW

[Daiken]

I am receiving spam calls that are warranty scams from Verizon customer cell phones. This needs to stop.

The Verizon spam filter doesn't work on these calls. 

864-934-4362

864-934-6015

864-934-1282