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How do I port my old number? Why am I not the account owner? I set the account up, I am the one paying the bill.
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Just got a new verizon phone. I had a virgin Mobile phone. I just want to port my number. The web site in no help. Called some number I found. Bad connection. I could not hear the lady and she dropped my call. Also, why am I not the account owner. I set this account up.
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Re: How do I port my old number? Why am I not the account owner? I set the account up, I am the one paying the bill.
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Are you porting your number over to VZW from Virgin on a new line or are you trying to do this on a line you've already established? As for establishing account credentials...call VZW @ 800-922-0204 and I'm sure once you verify who you are then they'll be able to at least help with that part...