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How do I get an executive to contact me
MICDAV90
Newbie
‎09-06-2017 07:07 PM

Need to talk to executive accounts

representative how do I get one to call me?

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Re: How do I get an executive to contact me
Ann154
Community Leader
Community Leader
‎09-06-2017 07:17 PM

Leadership | About Verizon found in a two second web search

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: How do I get an executive to contact me
vzw_customer_support
Customer Service Rep
‎09-11-2017 05:17 AM

Ann154, thank you for sharing that information. MICDAV90, I am concerned by your comment. What seems to be going on?
AlbertoR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: How do I get an executive to contact me
MICDAV90
Newbie
‎09-11-2017 08:45 AM

I should have been switched to the old unlimited plan on august 26 but because I ordered a phone online that isn't offered in stores it cancelled the switch. Now I'm paying way more than expected. Very poor customer service for a customer who has been loyal for over 10 years

Sent from my iPhone

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Re: How do I get an executive to contact me
vzw_customer_support
Customer Service Rep
‎09-13-2017 08:51 AM

We never want you to pay more than you should MICDAV90 but we will not change your plan unless you request it. Plus if you're on a good plan that is working for you we won't suggest a change. What happened?

KinquanaH_VZW

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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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