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How Can I Bring My Number To A New Carrier?
Mary85
Newbie
‎12-12-2016 03:45 PM

Can you cancel your service through Verizon and switch to a new carrier with the same phone number? Ive had Verizon for over 5 years now but with this whole note 7 disaster has me furious and i just want to wash my hands of this mess especially since i was forced to send my note 7 back without having a back up device for a week now.

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Re: Switching to a new carrier?
SuzyQ
Community Leader
Community Leader
‎12-12-2016 04:15 PM

Don't cancel your Verizon service or you will lose your number.  If you want to keep  your number, and switch carriers, just go to the NEW carrier, and request a PORT of your Verizon number.  The porting process will cancel your Verizon account automatically.

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Re: Switching to a new carrier?
SuzyQ
Community Leader
Community Leader
‎12-12-2016 04:15 PM

Don't cancel your Verizon service or you will lose your number.  If you want to keep  your number, and switch carriers, just go to the NEW carrier, and request a PORT of your Verizon number.  The porting process will cancel your Verizon account automatically.

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Re: Switching to a new carrier?
Mary85
Newbie
‎12-12-2016 04:26 PM

ok thank you so much! i wasnt sure how that worked out!

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