My mother had the HPC 2000 for 3 years and recently it stopped working. Verizon replaced with new model, HPC LVP2. Having difficulties setting up. Anyone else experience this?
Sorry that you are having some trouble with your Home Phone Connect, Jes631. We certainly want to get you up and running with the new device. What happens when you try to set it up?
ErinW_VZW
Mine wouldn't activate the sim card. Turned out that the old black unit was a 3G and this new one is a 4G and the service wasn't changed over to 4G. Works now, but lost my caller ID on phone. Only shows up on the unit screen.
Hello, and no worries. Let's help you figure this out! We want to make sure that we are on the same page. What exactly do you mean by t only showing up on the unit screen? DavidR_VZW
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