I just saw my latest statement online and there are duplicate charges I don,t understand. Online Chat is NEVER available and I can,t use telephone support because I don't recall ever having to provide a five digit password, but they say I did and have to provide it again for them to be able to help me. I haven't a clue as to what it could have been. just think of a likely one, I was told. My god, How many 5 letter or number combinations are there?
Is there anyway I can get help online. The Verizon reps who respond here keep giving a phone number or the link the support page where the online access is never available?
CharleyDog
Perhaps if you post the details of the charges, the community members can assist you?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Start a new topic or ask questions in the open forum.
