Fans unable to view our website
chipandco
Newbie

For the past few weeks now fans who are on Verizon Wireless (myself included) are unable to view our website.

www.chipandco.com

We are just a Disney Blog and there is no malicious code or content on our site.

I have checked to see if our server has been black listed anywhere but it comes up not blocked everywhere I look.

Please help.

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Re: Fans unable to view our website
mechanic1244
Enthusiast - Level 3

I just now (7:33PM) was able to get to your website.  I live in Michigan.

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Re: Fans unable to view our website
chipandco
Newbie

Is your wifi turned on?

This is the error I get on both mine and my fiance's phones.

2016-02-10 01.08.34.png

When you click details this is what you get.

2016-02-10 01.08.37.png

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Re: Fans unable to view our website
SuzyQ
Community Leader
Community Leader

I get no response when I try to load the site on cellular data; if I tap the three dots in the top right of the browser and check "Request Desktop site", then I see exactly what your screenshots show.

I do see it if I am on wifi though, so it does seem to be something with Verizon's data connection.  ODD.

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Re: Fans unable to view our website
chipandco
Newbie

I have tried to run a trace route from my phone and the ping stops right when it gets to the Verizon network.

Frustrating because our fans think there is something wrong with our site when it's really not.

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