Extremely poor data coverage

Lynneta74
Member

ive been having poor data coverage for over a year now.  What is going on?  The representative at the store said it's due to the upgrade to 5g. I understand a week maybe 2 of inconvenience but this has gone on for too long.  I reside in Snohomish County Washington.   

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Re: Extremely poor data coverage

LaneWoodin
Member

Hey Lynneta74!  It's hard to say but I know that sometimes the phone confuses itself and will automatically connect to a tower that may not be the best one to use.  If you have an Android try going into the Playstore and downloading this app:

https://play.google.com/store/apps/details?id=com.staircase3.opensignal

It's easy to use and pretty self explanatory, but if you need help just give me a shout.

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