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Executive Relations Team

Member

I am looking for the email address to file an executive relations complaint for a major issue encountered yesterday.... Any one happen to have it? 

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Re: Executive Relations Team

Member

Same here.  Thanks!

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Re: Executive Relations Team

Member

I have been trying to resolve a billing issue of over 300$. I have tried the text service, phone support, and executive relations. After contacting the BBB executive relations contacted me. A fellow named D'Marcus was supposed to be handling the issue. It's been 2 week's and all my phone calls and emails have been ignored. Is there anyone else I can call? Are there any actions I can take to get them to give a dang? 

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Re: Executive Relations Team

Member

I have the exact same issue.  Has anyone every responded to you?

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Re: Executive Relations Team

Member

I have a issue with billing. I have made several attempts to call CS and executive team. However they are not able to explain and said that case is closed. I also received a nasty offensive email from the account executive team member. Who can I call to get this resolved? Thanks 

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Re: Executive Relations Team

Community Manager
Community Manager

Hello being on top of your bill is vital, especially if you are administering your finances. Please tell us more, what exactly is going on?

 

GilbertoL_VZW

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