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Re: Excessive Data Overages?  Join me in a complaint!

ynggrsshppr91
Sr. Member

I wasn't talking to you. Read who the post was to

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Re: Excessive Data Overages? Join me in a complaint!

ynggrsshppr91
Sr. Member

Also you aren't going to expose anything. Get rid of the iPhone and get rid of the problem. Its a know issue with Apple devices.

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Re: Excessive Data Overages? Join me in a complaint!

GoodNewz
Member

I am new to this, thanks

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Re: Excessive Data Overages? Join me in a complaint!

GoodNewz
Member

Thanks for the information. I will remember that when purchasing a new

phone.

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Re: Excessive Data Overages? Join me in a complaint!

narntek
Novice

Welcome to the club of many! I started out with the iPhone 5S a year ago, with 2GB of data. By the end of the first month, I had 150$ in overages. Verizon's answer?    Add 5GB data plan. So far, so good. But I'm nearly on WIFI. My girlfriend had the same problem and switched to sprint as a result.

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Re: Excessive Data Overages? Join me in a complaint!

narntek
Novice

I had the problem with the 5S iPhone, returned it, got the S5 and still had the same problem with it. It's not all Apple. And friends on other carriers with other smartphones? No problems?

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Re: Excessive Data Overages?  Join me in a complaint!

ynggrsshppr91
Sr. Member

Did you make sure to leave wifi on while phone goes to sleep?

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Re: Excessive Data Overages?  Join me in a complaint!

narntek
Novice

Yes on both phones. The excuse I was given on both devices was "activating a phone takes a lot of GBS of data". I've worked in the cellular industry since 2005 and I know how they work. I had WIFI on on both phones probably 12 seconds after first bootup.

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Re: Excessive Data Overages? Join me in a complaint!

Mad13ee
Member

I had the unlimited data package grandfathered in. I am on a family share plan, which my sister is the manager of. Three weeks ago when she upgraded, a clerk lied to her about my monthly usage, which is 12 gigs a month, and talked her into a family share of ten gigs a month. I want something done, because this is not right.

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Re: Excessive Data Overages? Join me in a complaint!

Olgac
Member

I noticed that every time my month plan begins, my phone uses 1.5gb to 2gb of data in the first 48 hours. Then I'm able to control it for the most part. I asked other people who have ATT and TMobile and they indicate that their phones don't use that much data. They are able to manage it for the month. So, why?

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