I've already searched this forum, and it looks like other people have asked similar questions about ringback tones, but there doesn't seem to be one about ring tones. I've restarted my Galaxy phone, cleared out the cache, turned off HD calling, and still can't get this to work. It allowed me to purchase other ring tones just a few days ago. My phone is not prepaid, but has a regular monthly payment plan.
Out of curiosity, why are you trying to buy a ringtone? You can use any .mp3 file that you have as a ringtone, as long as you place the file in the phone's Ringtones folder in internal memory. You also can get ringtones free via ZEDGE™ Ringtones & Wallpapers - Apps on Google Play .
In fact, that did solve the immediate problem, thanks! But now I want to know exactly what causes that error, in case it happens again.
We know that being able to buy ringtones is important and we are here to help. Please re-launch the website and try one more time.
Monica_VZW
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