Error Changing My Plan

[JEFWHI1]

I receive the following error when trying to change my plan online:

There was an error with one of our systems and we're working on it now. We're sorry for the inconvenience. Please try again in a few minutes.

I cannot change my plan any longer.  Please help?

[Ann154]

Have you tried to change your plan again since you asked your question two days ago? You can also call customer service at 1-800-922-0204 from a landline or *611 from your phone and request they change the plan for you. Make sure you backdate (if increasing) or future-date (if decreasing) the plan to your billing cycle date to avoid prorated overage charges.

[yarelim_vzw]

@JEFWHI1 ,

We apologize for the inconvenience you may have experienced when attempting to change your plan. Allow us a chance to help you with your account changes.  I will go ahead and send a private message to get started.

yarelim_vzw​

[MARSTO75]

I have also been receiving this same message, when I click Manage Plan.  I prefer to compare plans and make my changes on line.  Can someone tell us when Verizon will have this Error fixed.  I wanted to decrease my data plan but want to make comparisons first.  Also, it saves me a lot of phone time if I do it myself on line, and I know that the change has been done accurately.

[JEFWHI1]

I had to call in to change my plan, but the error still remains. I cannot change my plan online.

Sent from my iPhone