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Error 31: Other network problem

josephyeh
Member

I suddenly can't send texts and keep getting Error 31: Other network problem. My data and wifi services are working fine, i.e. I can access the internet. I have tried rebooting my phone and disconnecting/reconnecting from mobile data to no avail.

 

I have a Samsung Galaxy Note 9 FYI.

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Re: Error 31: Other network problem

Community Manager
Community Manager

Hello josephyeh, having text messaging issue with your service can be frustrating, especially if it's your main form of communication, we want to find a fix. When did the issue start? Where is it happening (city and cross streets)? Who else is experiencing the problem (friends, family, neighbors, coworkers, etc.)?

 

GilbertoL_VZW

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