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Epuipment Charge Dishonest Verizon Employee
TheVal
Newbie
‎05-12-2014 07:19 AM

I was returned a device that I did not request in at the Verizon store and was charged an equipment charge of 549.99. I have been disputing since 01/15/14.

any suggestions/

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Re: Epuipment Charge Dishonest Verizon Employee
vzw_customer_support
Customer Service Rep
‎05-14-2014 07:24 AM

TheVal

I'm very sad to hear about any unresolved dispute! We absolutely want to make sure this is resolved as quickly as possible for you. Can you please accept my request to follow you? Then you can follow me back and send a Direct Message. This will be the best method to find a resolution together.

Here's my profile: http://alturl.com/5yo8q

Here's how to Direct Message: http://alturl.com/kwy32

RuthW_VZW
Follow us on twitter @VZWSupport

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Re: Epuipment Charge Dishonest Verizon Employee
Not applicable
‎05-14-2014 09:18 AM

http://www.bbb.org file a complaint.

I would sue them in small claims court. Do it today.

Good Luck

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