Ending a shared contract
jenilo13
Enthusiast - Level 2

Just out of curiosity, how much would it cost to end a shared contract (account with 2 phone lines). One is pretty much a ghost line that i keep suspended since i do not need it, but my main line is active and it's a smart phone. Is it $350 each phone or how does that work?

Thanks.

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Re: Ending a shared contract
tikibar1
Community Leader
Community Leader

Assuming you purchased smartphones the last time you signed contracts, yes ... the ETF is $350 minus $10 for each full month of your contract term that you've completed.  And that's per contract, i.e., per phone line.

And keep in mind that depending on how you've been suspending that line (i.e., with or without billing), the contract may be extended based on the amount of time the line has been suspended.

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Re: Ending a shared contract
tikibar1
Community Leader
Community Leader

Assuming you purchased smartphones the last time you signed contracts, yes ... the ETF is $350 minus $10 for each full month of your contract term that you've completed.  And that's per contract, i.e., per phone line.

And keep in mind that depending on how you've been suspending that line (i.e., with or without billing), the contract may be extended based on the amount of time the line has been suspended.

Re: Ending a shared contract
dirkbonn
Specialist - Level 1

Correct, if you suspended the one line without billing, those suspended months do not count as months towards reducing the ETF on that line. But if you suspended that line WITH billing, then each month does count towards reducing the ETF by $10 per month.

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