How can I end service of individual lines on my service plan?
Either visit your local Corporate VzW store or call Customer Service (*611 from your cell phone or 800-922-0204) to cancel a line of service.
If the user is keeping the number and switching to another carrier, do not cancel. Porting to the new carrier cancels automatically. Just have the new carrier do the transfer.
ROKKSTOMPER1, we never want to see a valued customer like you go. We want to assist in making sure that your concerns are addressed and that you’re on the right plan with the best value to fit your needs. What’s the reason for wanting to cancel?
MarkP_VZW
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