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Hi, I decided to switch to Verizon in September because they offer a very decent discount through my employer. The day I signed up, the man told me it should take no more than two billing cycles and took a picture of my badge, which he said was adequate. I patiently waited three billing cycles and became frustrated, so I chatted with a Verizon rep. I was told that it takes a while longer with the method he chose of taking a picture of my badge. It has been six months now and I have not received the discount. I am frustrated as this is the reason I switched to Verizon. Does anyone have any experience with this? I also did not receive the discount when buying a charger in store a month or two ago because my account had no active discounts on it. The employee in the store said if I was told it would be applied, it would, and that I needed to wait. I'm not getting anywhere in the store or online... Advice?