Re: Early Termination - T-Mobile unlimited data promotion
AlexF19
Enthusiast - Level 3

Oh, they cancelled, but they offered to keep them both times. With an eight year time span in between, has to be a policy.

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Re: Early Termination - T-Mobile unlimited data promotion
AlexF19
Enthusiast - Level 3

According to T-Mobile website, throttling can occur after 25GB. I am fine with that - I just do not want to be worried about accidentally playing a 1GB video file ( actual occurrence once so far ) and wiping out half of monthly allowance for one line under generous 2gb for $30 plan. With 25GB before throttling, I would keep YouTube at 1080p

Re: Early Termination - T-Mobile unlimited data promotion
Tidbits
Legend

Then Netflix will use your data.

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Re: Early Termination - T-Mobile unlimited data promotion
naansalad
Specialist - Level 3

I think OP had or has made mind to move so telling or sharing more info on this point will be wasting time .the nest thing OP can do try new carrier and decide cause with T-Mobile T&C are not easy to follow most of time ...:)

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Re: Early Termination - T-Mobile unlimited data promotion
Tidbits
Legend

The rep I had never tried to convince me to keep the line. She did however asked if I wanted time to ensure I downloaded voicemail and such before doing so in case they may be important or we may deem Important.

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Re: Early Termination - T-Mobile unlimited data promotion
vzw_customer_support
Customer Service Rep

AlexF19 please let me know if you are trying to reach us in private. We can work with this forum in private.
DeloresK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Early Termination - T-Mobile unlimited data promotion
AlexF19
Enthusiast - Level 3

Delores, how can I reach you in private?

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Re: Early Termination - T-Mobile unlimited data promotion
Ann154
Community Leader
Community Leader

You have to send a follow request to the individual username of Deloresk_vzw, but I couldn't find it when searching for it to mention it which adds the hyperlink to their profile. Once they get the follow request, they have to accept it. After they accept it, you can send them a Direct Message (DM) which is a private message within the community forum.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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