An Accepted Solution is available for this post.
EMAIL CUSTOMER SERVICE...AGAIN
noahkubacki
Enthusiast - Level 1
‎07-06-2014 02:30 PM

I am not sure why verizon decided to lock the previous conversation... I am also  disappointed at my experience with Verizon and their "LIVE CHAT" they no longer allow email as a method of customer service, this is a mistake.

My conversation was horrible with a chat represenative. There was no customer service whatsoever.... I Was trying to inquire about being a customer.... but let me tell you, after this ridiculous discussion with a rep, I would rather give my money to someone else.

Goodluck in the battle with ATT, I thought I would see what you have to offer and my simple questions were met with lame answers that didn't help at all and then the agent just ended the conversation... clearly didn't want to do there job.

I won't do business with Verizon based on their "community" version of support, only.


~Noah

Labels (1)
0 Likes
Reply
7 Replies
An Accepted Solution is available for this post.
Re: EMAIL CUSTOMER SERVICE...AGAIN
LRVassar
Specialist - Level 2
‎07-06-2014 02:34 PM

Did you come to complain or do you have legitimate questions?

Reply
An Accepted Solution is available for this post.
Re: EMAIL CUSTOMER SERVICE...AGAIN
Ann154
Community Leader
Community Leader
‎07-06-2014 02:34 PM

Well it was over a year old since the other thread was started. Things get outdated.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Reply
An Accepted Solution is available for this post.
Re: EMAIL CUSTOMER SERVICE...AGAIN
noahkubacki
Enthusiast - Level 1
‎07-06-2014 02:46 PM

Clearly only to complain. Your question deserves some community points. Hope you get them...

/rolls eyes.

To further the point.....

All customer, potential customer, haters, lovers, feedback is equally important to a business. Instead of countering my comment with your ridiculously lame rhetorical question you should try combating my complaint with why you love Verizon!

Or are you only a forum troll?

0 Likes
Reply
An Accepted Solution is available for this post.
Re: EMAIL CUSTOMER SERVICE...AGAIN
noahkubacki
Enthusiast - Level 1
‎07-06-2014 02:46 PM

Good point, but why not leave it open?

0 Likes
Reply
An Accepted Solution is available for this post.
Re: EMAIL CUSTOMER SERVICE...AGAIN
noahkubacki
Enthusiast - Level 1
‎07-06-2014 02:48 PM

>>Comments removed to comply with the Verizon Wireless Terms of Service<<

Edited by:  Verizon Moderator

0 Likes
Reply
An Accepted Solution is available for this post.
Re: EMAIL CUSTOMER SERVICE...AGAIN
Not applicable
‎07-06-2014 03:09 PM

Personally you can just go to the Verizon wireless web portal.

http://www.verizonwireless.com

You can find devices, plans, accessories and pricing. It is no different than going to http://www.at.com or http://www.sprint.com or even http://www.T-Mobile.com

It takes knowing what you want, how much you want to spend, contract or no contract, Edge Plan or just a single/family plan.

(comments removed)

By the way I don't work for Verizon  (comments removed)

I have been a Verizon customer way back when they were Bell Atlantic. I like their service, their coverage. It cannot be beat.

Good Luck

>>Edited to comply with the Verizon Wireless Terms of Service<<

Edited by:  Verizon Moderator

0 Likes
Reply
An Accepted Solution is available for this post.
Re: EMAIL CUSTOMER SERVICE...AGAIN
Not applicable
‎07-06-2014 03:10 PM

http://www.att.com

Sorry spell checker got it!

Reply