Dropping calls?
book_worm
Newbie

I've been with Verizon for 10 years and have had my current phone (iPhone 4S) for almost two years now.   Just this month, I have been losing service and dropping calls in my house and when traveling in West TN.   It's very frustrating.  Nothing has changed on my end- same phone, same house, same areas of travel.   Why am I suddenly dropping calls? Did Verizon lose a tower somewhere in my area?

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Re: Dropping calls?
Ann154
Community Leader
Community Leader

When was the last time you updated the Preferred Roaming List (PRL)?  Dial *228, option 2.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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