Document Viewer LG enV Touch
justjane
Newbie

Anyone know the trick to using this document viewer feature?

 

I've created the "my_document" folder on the removable disc and copied a .docx file to it but when I try to use the document veiwer I get the message to create the folder on the disc and the file formats that it is able to read.

 

The folder is in \\LG VX11000 External Memory\External Memory

 

Too deep for it to find it? I cannot create a folder in any other location.

 

Thanks in advance.

 

Jane

Labels (1)
0 Likes
Re: Document Viewer LG enV Touch
SuzyQ
Community Leader
Community Leader

I believe you need to format the card with the phone so it will create the folder structure for you.  THEN move the card to the computer and drag and drop the files to the card.

 

HTH,

0 Likes
Re: Document Viewer LG enV Touch
justjane
Newbie

Thanks SuzyQ! That did it.

 

0 Likes
Re: Document Viewer LG enV Touch
SuzyQ
Community Leader
Community Leader

Glad it worked for you!  :smileyhappy:

0 Likes
Re: Document Viewer LG enV Touch
Troxy98
Newbie

Suzy... I'm so upset! Three years of pictures and videos gone... I know it's not your fault. I went and formatted my sd card :*(

0 Likes
Re: Document Viewer LG enV Touch
SuzyQ
Community Leader
Community Leader

Elsewhere I have cautioned users that formatting WILL ERASE everything on the card - in this thread that was not an issue, so I did not mention it.  Perhaps I should tack that onto every mention of reformat?!?

 

The upside of this is that you will not reformat without backing up your stuff again....for most of us it only takes one big loss to learn a valuable lesson!!!

0 Likes