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Dead zone in Acworth, GA
norse2
Member

Victory Drive is a short road within the 30102 area code. Every (and I mean every) time I drive along this route, I lose voice and cellular data connections. This has been a problem for a couple of years. When can we expect a resolution?

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Re: Dead zone in Acworth, GA
vzw_customer_support
Customer Support

norse2, we don't see any existing coverage issues in this area at this time and get this experience can be frustrating to deal with. Is there a cross street you can provide please?

 

To ensure you have all the right setting enabled, what make and model phone do you have?

 

 

AlanS_VZW

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Re: Dead zone in Acworth, GA
norse2
Member

The piece of Victory Drive is between Woodstock Road and Kellogg Creek Road.

 

I have an iPhone X.

 

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Re: Dead zone in Acworth, GA
vzw_customer_support
Customer Support

Thanks for those details, norse2! Do you know of any other Verizon Wireless customers who also have trouble in this area? 

 

Thanks, 

MichelleH_VZW 

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