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Dead Zone in Germantown, TN 38138

Member

I have noticed a massive dead zone in Germantown, TN.  It starts at the intersection of Wolf River Blvd and Farmington Rd and continues down until Johnson Rd.  It keeps getting larger.  When is this going to be fixed?

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Re: Dead Zone in Germantown, TN 38138

Sr. Member

To get your question answered you‘d need to call technical support to have them submit a network ticket to see if there are any improvements planned for the area

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Re: Dead Zone in Germantown, TN 38138

Customer Support

Hi Odinson119, I know how much I rely on my cell phone coverage. I want to make sure we have a better look at the area provided. Deloused brings up some great advice. However, we would want to do some troubleshooting with you as well. Have you done any troubleshooting with us yet? Is anyone else on the account experiencing issues with this area? What exactly happens with your device in this trouble area?

 

Melissa_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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