Data usage

Bryan375
Member

My wife just upgraded to the iPhone 5 and now for some reason half of our available data usage was taken up in 24 hours. Why?

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Re: Data usage

budone
Sr. Leader

Update to apps on the new device

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Re: Data usage

Community Manager
Community Manager

Oh my, Bryan! That's a quick use of data. When upgrading to a new phone, I'm sure your wife was excited and started downloading new applications and playing with it more. This can attribute to the excessive data. Have you checked with your wife to see what she has done differently on this new phone?

MarquiaF_VZW
Follow us on Twitter @VZWSupport

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Re: Data usage

Hello Bryan!

I have a similar problem.  I haven't downloaded ANY games and don't do any STREAMING.  The only app I loaded was to have Quick Scan.  I now owe $20 this month in overage fees for a reason I cannot find.  I went to the local Verizon,  They said they didn't know what was causing the data usage and told me to call *611.  So, I called them.  They too say they don't know what is using my data.  So, it has to be an app that came with the 5.  How do we find it and delete it?  What did you end up doing?

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